Privacy Policy

Effective Date: 14th September 2024

Welcome to Stash Monthly. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, and protect your information when you use our services.

Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, email address, phone number, postal address.
Payment Information: Credit card details and other financial information necessary to process your subscription.
Preferences: Information about your preferences for feminine hygiene products and snacks.
Usage Data: Information about how you use our website and services.

How We Use Your Information

We use the information we collect in the following ways:

To Provide Our Services: To process your subscription and deliver your monthly packages.
Customer Service: To respond to your queries and support requests.
Marketing: To send you promotional materials and newsletters, only if you have opted in to receive them.
Improvement of Services: To understand how you use our services and to improve our offerings.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a Contract: To fulfil our contractual obligations to you.
Legitimate Interests: For our legitimate business interests in providing and improving our services.
Consent: When you have given your consent for specific purposes.

Data Sharing and Disclosure

We may share your information with:

Service Providers: Third parties who provide services on our behalf, such as payment processors and delivery services.
Legal Requirements: If required by law or to protect our rights or the rights of others.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We will retain your personal data for as long as necessary to provide our services and as required by applicable laws.

Your Rights

Under the UK GDPR, you have the following rights:

Access: To request access to your personal data.
Rectification: To request correction of inaccurate data.
Erasure: To request deletion of your data.
Restriction: To request restriction of processing.
Data Portability: To request transfer of your data.
Objection: To object to processing based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at info@stashmonthly.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Stash Monthly
Email: info@stashmonthly.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Refund Policy

Once a transaction has taken place and you have officially purchased an item/s from Stash Monthly, this item/s will not be eligible for a return once received. For the health and safety of all customers, we cannot accept refunds on perishable goods. If provided there is proof of damage to your box and it is still sealed, we will provide you with a replacement Stash Monthly box containing the same contents.